TERMS AND CONDITIONS

THESE TERMS AND CONDITIONS OF THE 2005.GLOBAL ONLINE STORE CONSTITUTE THE TERMS AND CONDITIONS FOR THE PROVISION OF ELECTRONIC SERVICES.

THESE TERMS AND CONDITIONS (HEREINAFTER: THE “TERMS AND CONDITIONS”) DEFINE THE RULES FOR CONCLUDING AND PERFORMING AGREEMENTS FOR THE PROVISION OF ELECTRONIC SERVICES AND SALES AGREEMENTS IN THE ONLINE STORE AVAILABLE AT 2005. 2005 Global AS WELL AS THE RIGHTS AND OBLIGATIONS OF THE PARTIES TO THOSE AGREEMENTS.

THE 2005.GLOBAL ONLINE STORE (HEREINAFTER: THE “STORE”) IS AVAILABLE TO ALL PERSONS (HEREINAFTER: “USERS”) AT: 20052005 Global


THE OWNER OF THE STORE (HEREINAFTER: THE “SELLER”) IS 2005 SP. Z O.O., WITH ITS REGISTERED OFFICE AT UL. NOWOGRODZKA 64/43, 02-014 WARSAW, POLAND, NIP 951-245-79-77, REGON 369720731.

THE SELLER’S CONTACT DETAILS ENABLING USERS TO CONTACT THE SELLER EFFECTIVELY ARE:

EMAIL ADDRESS: CONTACT@2005.GLOBAL (RECOMMENDED)

TELEPHONE: +48 576 75 2005

INSTAGRAM DIRECT MESSAGE

AGREEMENTS FOR THE PROVISION OF ELECTRONIC SERVICES AND SALES AGREEMENTS ARE CONCLUDED WITH THE SELLER THROUGH THE STORE.

7. THE SUBJECT OF THE SELLER’S BUSINESS ACTIVITY IS THE SALE OF CLOTHING, ACCESSORIES, AND JEWELRY (HEREINAFTER: THE “PRODUCTS”).

THE STORE ENABLES USERS TO:

OBTAIN INFORMATION ABOUT PRODUCTS THAT MAY BE PURCHASED THROUGH THE STORE,

PLACE ORDERS (HEREINAFTER: “ORDERS”),

BROWSE THE WEBSITE, INCLUDING IN A MOBILE VERSION FOR USERS USING MOBILE DEVICES.

FOR THE PURPOSES OF THESE TERMS AND CONDITIONS, THE TERM “CONSUMER” SHALL MEAN, IN ACCORDANCE WITH ARTICLE 22¹ OF THE POLISH CIVIL CODE, A USER WHO IS A NATURAL PERSON ENTERING INTO A LEGAL TRANSACTION WITH THE SELLER NOT DIRECTLY RELATED TO THEIR BUSINESS OR PROFESSIONAL ACTIVITY.

IN ORDER TO PLACE AN ORDER, IT IS NECESSARY TO ACCEPT THESE TERMS AND CONDITIONS BY TICKING THE APPROPRIATE CHECKBOX IN THE ORDER FORM.

USING THE STORE ITSELF DOES NOT REQUIRE THE USER TO INCUR ANY FEES.

ORDERS IN THE STORE MAY BE PLACED BY NATURAL PERSONS, LEGAL PERSONS, AND ORGANIZATIONAL UNITS WITHOUT LEGAL PERSONALITY TO WHICH THE LAW GRANTS LEGAL CAPACITY.

ORDERS IN THE STORE MAY BE PLACED USING THE ORDER FORM, WITHOUT THE NEED TO REGISTER AN ACCOUNT IN THE STORE.

ACCEPTANCE OF THESE TERMS AND CONDITIONS IS REQUIRED IN ORDER TO PLACE AN ORDER.

ORDERS MUST CONTAIN THE FOLLOWING DATA:

FIRST AND LAST NAME OR COMPANY NAME OF THE USER PLACING THE ORDER,

DELIVERY ADDRESS,

EMAIL ADDRESS,

TELEPHONE NUMBER,

NAME AND QUANTITY OF THE ORDERED PRODUCTS,

NIP / TAX IDENTIFICATION NUMBER, IF APPLICABLE,

SELECTED DELIVERY METHOD,

SELECTED PAYMENT METHOD.

THE ORDER PLACEMENT PROCEDURE IS COMPLETED WHEN THE USER SUCCESSFULLY CLICKS THE “PLACE ORDER” BUTTON. CLICKING THE “PLACE ORDER” BUTTON MEANS THAT THE USER CONFIRMS THAT THE ORDER FORM HAS BEEN COMPLETED CORRECTLY AND THAT THE USER IS AWARE THAT PLACING THE ORDER ENTAILS AN OBLIGATION TO PAY, INCLUDING THE SELECTED DELIVERY COSTS.

IF THE ORDER FORM HAS BEEN COMPLETED INCORRECTLY, THE BUYER MAY REQUEST CHANGES BY TELEPHONE OR EMAIL, OR CANCEL THE ORDER ENTIRELY, PROVIDED THAT THE ORDER HAS NOT YET BEEN SHIPPED.

AFTER PLACING THE ORDER, A MESSAGE CONFIRMING THAT THE ORDER HAS BEEN PLACED IS SENT TO THE EMAIL ADDRESS PROVIDED BY THE USER IN THE ORDER FORM.

THE SALES AGREEMENT IS CONCLUDED WHEN THE SELLER CONFIRMS ACCEPTANCE OF THE ORDER FOR PROCESSING. SUCH CONFIRMATION WILL BE SENT BY EMAIL.

THE SELLER MAY SUSPEND ACCEPTANCE OF AN ORDER IN THE EVENT OF DOUBTS AS TO THE TRUTHFULNESS OR RELIABILITY OF THE DATA PROVIDED BY THE CUSTOMER. IN SUCH A CASE, THE SELLER WILL PROMPTLY CONTACT THE CUSTOMER IN ORDER TO CLARIFY SUCH DOUBTS.

IF THE PRODUCTS INCLUDED IN THE ORDER ARE UNAVAILABLE, THE SELLER WILL INFORM THE BUYER OF THE IMPOSSIBILITY OF FULFILLING THE ORDER AND WILL AGREE WITH THE BUYER ON THE METHOD OF REFUNDING THE AMOUNT PAID. IF THE IMPOSSIBILITY OF FULFILLING THE ORDER CONCERNS ONLY TEMPORARY UNAVAILABILITY OF THE PRODUCTS, THE SELLER WILL INFORM THE BUYER OF THE POTENTIAL DATE OF FULFILLMENT OF THE ORDER BY TELEPHONE OR EMAIL SENT TO THE ADDRESS PROVIDED BY THE BUYER IN THE ORDER FORM.

AT THE BUYER’S REQUEST, INDICATED WHEN PLACING THE ORDER, THE SELLER WILL PROVIDE THE BUYER WITH A VAT INVOICE, EITHER IN THE PACKAGE OR BY EMAIL.

THE BUYER MAY OPTIONALLY ADD COMMENTS TO THEIR ORDER.

ORDERS ARE FULFILLED IN THE ORDER IN WHICH THEY ARE PLACED.

PRODUCT PRICES ARE GIVEN IN POLISH ZLOTY (PLN) AND ARE GROSS PRICES. IT IS ALSO POSSIBLE TO CHANGE THE DISPLAYED CURRENCY TO US DOLLARS (USD) OR EURO (EUR), IF SUCH OPTION IS AVAILABLE IN THE STORE. THE PRODUCT PRICES STATED IN THE STORE DO NOT INCLUDE DELIVERY COSTS. THE TOTAL COST OF THE ORDER, INCLUDING DELIVERY COSTS, WILL BE PROVIDED TO THE BUYER BEFORE FINAL PLACEMENT OF THE ORDER.

THE BUYER MAY CHOOSE FROM THE FOLLOWING PAYMENT METHODS, DEPENDING ON THE OPTIONS AVAILABLE IN THE STORE AT THE TIME OF PLACING THE ORDER:

PAYU

PAYPO

STRIPE, INCLUDING CARD PAYMENTS

IMOJE

ONLINE PAYMENTS ARE PROCESSED BY AUTHORIZED PAYMENT SERVICE PROVIDERS, INCLUDING PAYU S.A., PAYPO SP. Z O.O., PAYPAL, STRIPE, AND IMOJE, DEPENDING ON THE PAYMENT METHOD SELECTED BY THE BUYER.

PAYMENT FOR THE ORDERED PRODUCTS SHOULD BE MADE BY THE USER WITHIN 3 BUSINESS DAYS FROM THE CONCLUSION OF THE AGREEMENT, UNLESS A DIFFERENT PAYMENT DEADLINE RESULTS FROM THE SELECTED PAYMENT METHOD.

THE SELLER PROVIDES A RECEIPT OR, IF REQUESTED BY THE BUYER, A VAT INVOICE TOGETHER WITH THE PRODUCT OR BY EMAIL.

THE SELLER RESERVES THE RIGHT TO CHANGE PRODUCT PRICES AND DELIVERY COSTS, IN PARTICULAR IN THE EVENT OF CHANGES IN THE PRICE LISTS OF SERVICES PROVIDED BY ENTITIES PERFORMING DELIVERIES. THIS POINT DOES NOT APPLY TO ORDERS ALREADY ACCEPTED FOR PROCESSING.

DELIVERY IS AVAILABLE WITHIN POLAND AS WELL AS TO COUNTRIES OF THE EUROPEAN UNION. SHIPMENT TO COUNTRIES OUTSIDE THE EUROPEAN UNION IS POSSIBLE AFTER PRIOR AGREEMENT WITH THE SELLER ON DELIVERY COSTS.

ORDERS ARE SHIPPED WITHIN 2 BUSINESS DAYS FROM THE MOMENT PAYMENT IS RECEIVED. IF A GIVEN PRODUCT IS ANNOUNCED AS A RESTOCK, SHIPPING MAY BE EXTENDED TO UP TO 5 BUSINESS DAYS, AND SUCH INFORMATION WILL BE INCLUDED IN THE PRODUCT DESCRIPTION.

DELIVERY IS CARRIED OUT FROM MONDAY TO FRIDAY, EXCLUDING PUBLIC HOLIDAYS.

PRODUCTS ORDERED BY THE BUYER ARE DELIVERED VIA AVAILABLE DELIVERY METHODS, INCLUDING INPOST COURIER SERVICE OR INPOST PARCEL LOCKERS, DEPENDING ON THE DELIVERY OPTION SELECTED BY THE BUYER.

FOR SOME INTERNATIONAL SHIPMENTS, THE CARRIER MAY BE A COURIER COMPANY OTHER THAN THE ONE LISTED ABOVE, AND THE ORDER FULFILLMENT TIME MAY BE EXTENDED.

THE DELIVERY COST WILL BE INDICATED EACH TIME DURING THE ORDER PLACEMENT PROCESS.

IN ACCORDANCE WITH APPLICABLE CONSUMER PROTECTION LAWS, A CONSUMER PURCHASING A PRODUCT THROUGH THE STORE HAS THE RIGHT TO WITHDRAW FROM A DISTANCE SALES AGREEMENT WITHIN 14 DAYS FROM THE DATE OF RECEIVING THE PRODUCT, WITHOUT GIVING ANY REASON AND WITHOUT INCURRING ANY COSTS OTHER THAN THE DIRECT COST OF RETURN SHIPPING.

IN ORDER TO MAKE A RETURN, THE CUSTOMER SHOULD SEND THE RETURNED PRODUCT TO THE ADDRESS INDICATED BELOW:

FULFILIO – RETURNS “2005 GLOBAL”

UL. ŁUBIŃSKA 10 HALA B

05-532 ŁUBNA

POLAND

+48 576 75 2005

CONTACT@2005.GLOBAL

THE RETURN FORM SHOULD BE INCLUDED IN THE PACKAGE OR SENT ELECTRONICALLY TO: CONTACT@2005.GLOBAL.

THE RETURNED PRODUCT MUST NOT SHOW ANY SIGNS OF USE.

THE CUSTOMER IS RESPONSIBLE FOR THE COST OF RETURN SHIPPING. THE SELLER DOES NOT ACCEPT CASH-ON-DELIVERY SHIPMENTS OR PERSONAL RETURNS DELIVERED TO THE WAREHOUSE.

UNDERWEAR, PERFUMES, AND CONDOMS ARE NOT ELIGIBLE FOR RETURN.

IF THE RIGHT OF WITHDRAWAL IS EXERCISED, THE SELLER SHALL REFUND ALL PAYMENTS RECEIVED FROM THE CONSUMER, INCLUDING THE COST OF DELIVERY, WITHOUT UNDUE DELAY AND NO LATER THAN 14 DAYS FROM THE DATE ON WHICH THE RETURNED PACKAGE IS DELIVERED TO THE SELLER’S OFFICE.

THE REFUND WILL BE MADE USING THE SAME PAYMENT METHOD USED BY THE CONSUMER FOR THE ORIGINAL TRANSACTION, UNLESS THE CONSUMER HAS EXPRESSLY AGREED TO ANOTHER METHOD OF REFUND.

IF AN INVOICE WAS ISSUED FOR THE ORDER, A CORRECTING INVOICE MAY BE ISSUED AND SHOULD BE RETURNED TO THE SELLER IF REQUIRED BY APPLICABLE REGULATIONS.

IF A FREE GIFT WAS INCLUDED WITH THE ORDER, THE GIFT MUST ALSO BE RETURNED TOGETHER WITH THE RETURNED PRODUCT.

THE RIGHT OF WITHDRAWAL DOES NOT APPLY TO PRODUCTS MADE TO THE CONSUMER’S SPECIFICATIONS OR CLEARLY PERSONALIZED PRODUCTS, IN ACCORDANCE WITH APPLICABLE CONSUMER PROTECTION LAWS.

PRODUCT EXCHANGE IS NOT POSSIBLE. IN ORDER TO PURCHASE A DIFFERENT PRODUCT OR SIZE, THE CUSTOMER SHOULD RETURN THE PRODUCT AND PLACE A NEW ORDER.

RETURNS OF PRODUCTS PURCHASED IN PHYSICAL STORES OF THE SELLER’S PARTNERS OR ON THEIR WEBSITES ARE HANDLED IN ACCORDANCE WITH THE POLICIES OF THOSE PARTNERS.

THE SELLER UNDERTAKES TO DELIVER PRODUCTS THAT ARE IN CONFORMITY WITH THE SALES AGREEMENT.

THE BUYER HAS THE RIGHT TO SUBMIT A COMPLAINT REGARDING A PRODUCT THAT IS NOT IN CONFORMITY WITH THE SALES AGREEMENT.

THE SELLER DOES NOT PROVIDE A COMMERCIAL WARRANTY FOR ITS PRODUCTS UNLESS EXPRESSLY STATED OTHERWISE.

A COMPLAINT MAY BE SUBMITTED IF THE PRODUCT:

HAS A DEFECT,

IS INCOMPLETE,

DOES NOT MATCH ITS DESCRIPTION,

IS NOT IN CONFORMITY WITH THE SALES AGREEMENT.

IF A COMPLAINT IS FOUND TO BE JUSTIFIED, THE SELLER MAY, IN ACCORDANCE WITH APPLICABLE LAW:

REPAIR THE PRODUCT,

REPLACE THE PRODUCT WITH A NEW ONE,

REDUCE ITS PRICE,

PROVIDE A REFUND.

THE SELLER IS NOT RESPONSIBLE FOR DAMAGE RESULTING FROM IMPROPER USE, IMPROPER CARE, NEGLIGENCE, NORMAL WEAR AND TEAR, IMPROPER WASHING, OR OTHER DAMAGE CAUSED AFTER DELIVERY OF THE PRODUCT TO THE CUSTOMER.

DUE TO THE MANUFACTURING PROCESS, THE DIMENSIONS OF CLOTHING PRODUCTS MAY DIFFER BY UP TO 3 CM FROM THOSE STATED ON THE WEBSITE.

IF THE BUYER RECEIVES A PRODUCT THAT IS DEFECTIVE OR NOT IN CONFORMITY WITH THE SALES AGREEMENT, THE BUYER MAY REQUEST REPAIR, REPLACEMENT, PRICE REDUCTION, OR A REFUND IN ACCORDANCE WITH APPLICABLE LAW.

A COMPLAINT DOES NOT REQUIRE ANY SPECIAL FORM, BUT IT SHOULD CONTAIN:

A. DATA ENABLING IDENTIFICATION OF THE USER,

B. IDENTIFICATION OF THE PRODUCT TO WHICH THE COMPLAINT RELATES,

C. DESCRIPTION OF THE IRREGULARITY OR NON-CONFORMITY OF THE PRODUCT,

D. PREFERRED METHOD OF RESOLVING THE COMPLAINT, IF APPLICABLE.

THE PRODUCT TOGETHER WITH THE COMPLAINT SHOULD BE SENT TO:

FULFILIO – RETURNS “2005 GLOBAL”

UL. ŁUBIŃSKA 10 HALA B

05-532 ŁUBNA

POLAND

+48 576 75 2005

CONTACT@2005.GLOBAL

WITHIN 14 DAYS OF RECEIVING THE COMPLAINT, THE SELLER WILL RESPOND TO IT AND INFORM THE CONSUMER ABOUT THE FURTHER COURSE OF ACTION.

THE SELLER WILL MAKE EVERY EFFORT TO ENSURE THAT COMPLAINTS ARE PROCESSED WITHOUT UNDUE DELAY.

DURING THE COMPLAINT PROCEDURE, THE SELLER MAY REQUEST ADDITIONAL EXPLANATIONS, DOCUMENTS, PHOTOGRAPHS, OR VERIFICATION OF THE CIRCUMSTANCES UNDERLYING THE COMPLAINT.

AFTER THE COMPLAINT HAS BEEN RESOLVED, THE SELLER WILL INFORM THE PERSON SUBMITTING THE COMPLAINT WHETHER THE COMPLAINT HAS BEEN ACCEPTED OR REJECTED. IN THE EVENT OF REJECTION, THE INFORMATION WILL INCLUDE THE REASONS FOR THE REJECTION.

THE USER IS OBLIGED TO USE THE STORE IN A MANNER CONSISTENT WITH APPLICABLE LAW, THESE TERMS AND CONDITIONS, AND GOOD PRACTICES.

THE USER IS PROHIBITED FROM PROVIDING CONTENT OF AN UNLAWFUL NATURE, INCLUDING CONTENT THAT VIOLATES THE RIGHTS OF THIRD PARTIES.

THE SELLER MAKES EVERY EFFORT TO ENSURE THAT THE STORE OPERATES PROPERLY. HOWEVER, THE SELLER RESERVES THE RIGHT TO TEMPORARILY SUSPEND THE OPERATION OF THE STORE, IN WHOLE OR IN PART, IN PARTICULAR FOR TECHNICAL, MAINTENANCE, OR SECURITY REASONS.

THE SELLER IS NOT RESPONSIBLE FOR INTERRUPTIONS IN THE FUNCTIONING OF THE STORE CAUSED BY FORCE MAJEURE, UNAUTHORIZED ACTIONS OF THIRD PARTIES, OR TECHNICAL ISSUES BEYOND THE SELLER’S CONTROL.

ALL MATERIALS AVAILABLE IN THE STORE, INCLUDING TEXTS, PHOTOGRAPHS, GRAPHICS, LOGOS, PRODUCT NAMES, AND WEBSITE ELEMENTS, MAY BE PROTECTED BY COPYRIGHT, TRADEMARK RIGHTS, OR OTHER INTELLECTUAL PROPERTY RIGHTS.

THE USE OF ANY MATERIALS AVAILABLE IN THE STORE WITHOUT THE SELLER’S PRIOR CONSENT IS PROHIBITED, UNLESS SUCH USE IS PERMITTED BY APPLICABLE LAW.

PERSONAL DATA PROVIDED BY USERS IS PROCESSED IN ACCORDANCE WITH THE PRIVACY POLICY AVAILABLE ON THE STORE’S WEBSITE.

THE SELLER RESERVES THE RIGHT TO AMEND THESE TERMS AND CONDITIONS FOR IMPORTANT REASONS, IN PARTICULAR IN THE EVENT OF CHANGES IN APPLICABLE LAW, CHANGES IN PAYMENT OR DELIVERY METHODS, CHANGES IN THE FUNCTIONING OF THE STORE, OR CHANGES IN THE SELLER’S BUSINESS OPERATIONS.

ANY AMENDMENTS TO THESE TERMS AND CONDITIONS SHALL NOT AFFECT ORDERS PLACED BEFORE THE DATE ON WHICH THE AMENDED TERMS AND CONDITIONS ENTER INTO FORCE.

IN MATTERS NOT REGULATED BY THESE TERMS AND CONDITIONS, GENERALLY APPLICABLE PROVISIONS OF POLISH LAW SHALL APPLY.

THE CURRENT VERSION OF THESE TERMS AND CONDITIONS IS ALWAYS AVAILABLE ON THE STORE’S WEBSITE.